Privacy Policy

1. Introduction

The Embassy of the Democratic Republic of Congo in Japan ("the Embassy") is committed to protecting the privacy of visitors to this website. This Privacy Policy explains how we collect, use, and safeguard your personal information.

2. Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, phone number when you submit a contact form or visa application.
• Appointment details: Service type, preferred date and time, purpose of visit.
• Technical data: IP address, browser type, and pages visited (via standard server logs).
• Document information: Passport number, nationality, and other identity documents submitted as part of consular services.

3. How We Use Your Information

Information collected is used solely for the following purposes:

• Processing visa and passport applications.
• Scheduling and managing consular appointments.
• Responding to inquiries submitted through the contact form.
• Sending appointment confirmations and reminders.
• Improving the functionality of this website.

4. Data Sharing

We do not sell or rent your personal information to third parties. We may share information with:

• The Ministry of Foreign Affairs of the Democratic Republic of Congo, as required by consular procedure.
• Payment processors (Stripe or PayPal) for fee transactions, who maintain their own privacy policies.
• Government authorities, where required by law.

5. Data Retention

Personal data collected for consular services is retained for the period required by DRC government regulations and applicable Japanese law. Website contact form submissions are retained for up to 2 years.

6. Security

We implement technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All data transmissions on this website are encrypted via TLS (HTTPS).

7. Your Rights

You have the right to request access to, correction of, or deletion of personal data we hold about you, subject to legal retention requirements. To exercise these rights, contact us at:

8. Cookies

This website uses session cookies for technical operation and security purposes only. No third-party tracking cookies are used.

9. Changes to this Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision.